Frequently Asked Questions
Everything you need to know about your fitness journey with Infinity Hoop.
How does the Infinity Hoop differ from a traditional weighted hula hoop?
Unlike traditional hoops that often fall down, the Infinity Hoop features an adjustable link system that fits snugly around your waist. It uses a weighted gravity ball and a 360-degree shock-absorbing massage ring to provide a continuous, high-intensity workout without the frustration of dropping the hoop.
Is the Infinity Hoop adjustable for different waist sizes?
Yes, our hoop is designed with detachable links. You can easily add or remove sections to ensure a perfect fit for waist sizes ranging from 24 to 47 inches. Additional extension links are also available for purchase if needed.
How long does shipping take for my order?
Standard shipping typically takes 5-8 business days within the United States. Once your order is processed, you will receive a tracking number via email to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your results or the product quality, you can return the item in its original packaging for a full refund, minus shipping costs.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. For added convenience, we also support digital wallets like PayPal, Apple Pay, and Google Pay, as well as interest-free installment options via Shop Pay.
Is the Infinity Hoop suitable for beginners?
Absolutely! The Infinity Hoop is specifically designed for all fitness levels. Because it stays fixed to your waist, beginners can focus on the rhythmic motion and core engagement without needing the skill required for a loose-spinning traditional hoop.